FAQs

Find the answers to your burning questions below

1. Do you ship internationally?

YES! We currently ship to the following limited list of international destinations:

Austria
Belgium
Czech Republic
France
Germany
Greece
Hong Kong
Iceland
Italy
Japan
New Zealand
Philippines
Poland
Singapore
South Korea
Sweden
Switzerland
Taiwan
United Kingdom

We’re working on adding more countries to the list shortly.

PLEASE NOTE:  International orders will not be charged Australian sales taxes. However, you accept sole responsibility for understanding local regulations governing the importation, sale and transport of spirits. The recipient is also liable for any local taxes, duties, etc. in their area. Contact the local customs office at the shipping destination if you require more information. Sullivans Cove distillery accepts no liability for international orders delayed or halted because of local rules around the importation and taxation of alcohol outside of Australia.

2. Where can I get a bottle of French Oak?

Our supply of French Oak Single Cask is extremely limited. We periodically release a small amount for sale on our web store, and also supply some whisky retailers around Australia and in key international whisky markets. Your best bet is to come visit us at the distillery in Tasmania, where we always try to have bottles on had at the cellar door.

3. How much is my bottle of Sullivans Cove worth?

How long is a piece of string? We’ve released many different whiskies over the years, all in tiny batches, and demand is very high. If you see a bottle that’s not part of our core range and want to know what it is, check our “Past Releases” page.

4. Can I come visit the distillery?

Yes! We love visitors. We’re open for tours and tastings seven days a week. Check the “Distillery” page for more info.

5. Why is my whisky cloudy/have floaty bits in the bottom of the bottle?

At Sullivans Cove, we never use chill filtration. This means that sometimes the naturally occurring fats in the whisky will come out of solution, especially in cold weather, and make your whisky appear cloudy or form into sediment at the bottom of your bottle. It’s totally safe, and nothing to worry about.

6. Why doesn’t my bottle taste the same as the last one I tried?

Sullivans Cove is a single cask distillery, meaning we bottle one cask at a time without mixing them together the way most commercial distilleries do. This means each cask displays its own individual characteristics. Every tiny batch of Sullivans Cove is unique, which is what makes each bottle so special, and that’s how we like it!